Refund Policy
1. Trial Offer Refunds
For our $100 trial offer, we offer a full refund within 7 days if you're not satisfied with our service. To be eligible for a refund:
- You must request the refund within 7 days of purchase
- Your account must show evidence of proper usage
- You must provide feedback about why the service didn't meet your needs
2. Full Service Refunds
For our $1500/month full service:
- Pro-rated refunds are available within the first 14 days
- After 14 days, refunds are evaluated on a case-by-case basis
- Service cancellations take effect at the end of the current billing cycle
3. Refund Process
To request a refund:
- Contact our support team via email
- Provide your account details and reason for refund
- Allow up to 5-7 business days for processing
- Refunds will be issued to the original payment method
4. Non-Refundable Items
The following are not eligible for refunds:
- Custom implementation services
- Setup fees
- Services used beyond the refund period
- Accounts that violate our terms of service
5. Contact Us
If you have any questions about our refund policy, please contact us at:
Email: support@aisuperautomation.com